We are experiencing connectivity issues with 4 EU servers at this time. Except for the recently added server in UK rest is inaccessible. We are working with the data center to get the servers up ASAP.
USA servers and the server ending with IP .157 in UK are functional.
We are also planning to add / move few servers to other data centers in EU to prevent this from happening again.
We apologize for any inconvenience this may have caused.
Update (Jan 25, 2010): Servers are functional again. We are monitoring the servers closely. We are also in talk with few other data centers in EU. Thanks for your patience.
Update 1 (Jan 25, 2010): We just added a new server in France. We have 1 more coming up by weekend in UK. This server will be in a different data center.
Update 2 (Jan 26, 2010): New server added in UK. This server is in a different data center. Thanks for your patience while we resolved this issue.
I’m pleased to see your acknowledging the issues with your EU data centres, it seems to me they are letting down your customers big time.
I trust you will find more suitable data centrers in due course
CB