I have been a customer of Acevpn for a couple of years and I just upgraded from the Premium to the Ultimate service. The customer service I have received from Acevpn is as good as or better than Apples legendary Apple Care! The service itself is reliable and secure. I have used the VPN service outside the U.S. on a couple of occasions in countries that block skype and other services and once I logged in to my Acevpn account I was able to use those services perfectly! I have also used the VPN service at airports and hotels and there is nothing better than knowing you can check you private bank and other accounts securely! A big bonus is that you can use the Acevpn service on your iPhone, iPad & iPod touch devices, even over 3g! I highly recommend this service!