Installing Ace L2TP VPN on Microsoft Windows 7

The following is a step-by-step guide of how to setup Ace VPN connection using the Layer 2 Tunneling protocol (L2TP) on Microsoft Windows 7. The instructions for Windows Vista and Windows XP is similar.

The support for L2TP VPN is still in beta and is available on USA and Germany servers at this time. We plan to roll the service to other locations in the next few weeks.

Installation instructions

Start - Ace L2TP VPN - Control Panel View network status and tasks

Step 1 - Ace L2TP VPN - Network and Sharing center

Step 2 - Ace L2TP VPN - Setup a Connection or Network

Step 3 - Ace L2TP VPN - Connect to a workplace - Use my Internet connection

Step 4 - Ace L2TP VPN - Type the Internet address

Step 5 - Ace L2TP VPN - Type username and password

Step 6 - Ace L2TP VPN - Establish Ace VPN connection

Step 7 - Ace L2TP VPN - Connected

Go to Ace VPN homepage to confirm you have the new IP address.

Troubleshooting

Go to Ace VPN connection properties you just created and make sure following settings are set.

Step 1 - Ace L2TP VPN - Security Properties Troubleshooting

Step 2 - Ace L2TP VPN - Security Properties - Advanced - Troubleshooting

Step 3 - Ace L2TP VPN - PPP Settings Troubleshooting