Frequently Asked Questions


There is no cancellation. If your account is not renewed by due date it will expire. Can it get easier than this?

No, We do not auto renew. We email an invoice / renewal reminder 7 days before due date. Your account expires on due date if not renewed.

At this time we block only spyware, malware and phishing sites to protect our users.

Please follow the instructions as mentioned in Google Yahoo search in English


Windows: The OpenVPN build we provide has save password enabled. Please refer to the blog for details –

Mac: Tunnelblick offers to save the username and password in the user’s Keychain (a secure OS X password storage facility).

SMTP on port 25 is blocked to prevent abuse. Web based emails like gmail and yahoo mail should still work. You should still be able to receive email with no issues.

Refer Protect Privacy with P2P and Torrents article in the knowledge base.

To force connect disable other servers in OpenVPN config by prefixing “remote” with “#” to read as follows

# remote IP_Address

Config can be opened in any text editor like notepad, textedit, etc.