Impact of Heartbleed bug on your VPN Service

Earlier this week, security researchers announced a security flaw in OpenSSL, a popular cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. Steps that we are taking: Most of our servers were not affected by Heartbleed bug including our website. Few VPN [...]

By |2016-11-09T16:33:06-05:00April 11th, 2014|Network, Network Issues|0 Comments

EU: Connectivity issues

We are experiencing connectivity issues with 4 EU servers at this time. Except for the recently added server in UK rest is inaccessible. We are working with the data center to get the servers up ASAP. USA servers and the server ending with IP .157 in UK are functional. We are also planning to add [...]

By |2010-01-25T12:22:58-05:00January 25th, 2010|Network Issues|1 Comment

US: Colorado server IP change

The CO server is being moved to a different rack due to some network maintenance in the data center. The IP of the server will change after the move. We will update this post when the move is complete. Update: Move complete. Please download the new configuration files. If you are using Ace VPN on [...]

By |2009-11-12T12:20:49-05:00November 12th, 2009|Network Issues|0 Comments

UK: Server .110 issues

The UK server with IP ending .110 is offline due to some failure. We are working with the data center to get this server up ASAP. Update: The server is up and running. We will continue to monitor this server. If you have any issues related to this server please contact us.

By |2009-11-10T19:08:49-05:00November 10th, 2009|Network Issues|2 Comments